Privacy policy
Enable Coffee only collects the information it needs to run the service. We don't sell your data, run ads, or track you across other apps.
Who we are
Enable Coffee ("the app", "we", "us") is operated by Ironstone Software in Australia. The operator is Brian Dance, trading as Ironstone Software.
- Privacy contact: [email protected]
- General support: [email protected]
We aim to respond to privacy enquiries within 5 business days.
What we collect
| What | When | Why |
|---|---|---|
| Email address | When you sign up | To create your account and contact you about your orders |
| Display name | When you sign up | So your runner or clients see who they're dealing with |
| Phone number (optional) | If you choose to add it in Settings | Helps a runner reach you about an order |
| Role (runner or client) | When you sign up | The app behaves differently for the two roles |
| Business details (runners only) | When you set up your business | So clients can identify your service when pairing |
| Order details | When you place or accept an order | Orders are the core of the service |
| Receipt photos (runners only) | When you complete an order | So clients can see what was bought; underlying record for the tab |
| Tab + reconciliation entries | From your orders + recorded payments | We track who owes whom; we don't process the payment itself |
| Push notification token | When you grant permission | So we can deliver order updates to your device |
| Authentication metadata | Every sign-in | Account security (timestamps, IP at login, device type) |
What we don't collect
- We do not collect your real-time location
- We do not collect your contacts or calendar
- We do not collect biometric data
- We do not receive or store payment card details — there is no in-app payment
- We do not track you across other apps or websites
- We do not sell or rent any of your data, ever
How we use your information
- To run the app — show your orders, deliver push notifications, calculate your tab balance, surface receipts to the client whose order they relate to
- To support you — investigate bugs, respond to email enquiries
- To meet legal obligations — when we're legally required to disclose (for example, in response to a valid Australian court order)
We do not use your information for advertising, profiling, or behavioural analytics.
Who we share your information with
We use a small set of third-party services to operate the app. None of them are sold your data — they are processors acting on our instructions.
| Provider | What they receive | Where |
|---|---|---|
| Supabase (database, authentication, file storage) | Everything in the table above, stored at rest | Sydney, Australia (ap-southeast-2) |
| OneSignal | Push token + a non-personal user ID — nothing else | United States |
| Render | Transient HTTP traffic only (no at-rest storage) | Singapore |
| Apple Push Notification Service (APNs) | Push token (iOS only) | Apple infrastructure |
| Firebase Cloud Messaging (FCM) | Push token (Android only) | Google infrastructure |
| Resend | Your email address + transactional message body (e.g. password reset) | United States |
| Cloudflare | Email metadata (envelope sender, recipient alias) when you write to us | Cloudflare's edge network |
We do not share your information with advertisers, data brokers, or analytics platforms.
How long we keep your information
| Data | Retention |
|---|---|
| Account profile (email, name, phone) | While your account is active. Anonymised within 30 days of account deletion. |
| Your orders | While your account is active. After deletion, anonymised but retained for the linked counterparty's records. |
| Tab + reconciliation entries | Same — anonymised but retained for the counterparty. |
| Receipt photos | Deleted within 30 days of account deletion. |
| Push tokens | Removed within 24 hours of sign-out, uninstall, or revoking notification permission. |
| Authentication logs | 90 days, then automatically purged. |
If a deletion would leave the linked counterparty with an incomplete record (e.g. half a tab), we anonymise rather than delete the order rows — the counterparty sees their record intact, but with no personal information about you.
How we keep your information secure
- In transit: all traffic is encrypted with HTTPS (TLS 1.2 or higher)
- At rest: Supabase encrypts both the database and file storage at rest
- Access: the database has row-level security — every read is checked against the requesting user's identity; you can only see your own data
- Authentication: managed by Supabase Auth using industry-standard JWTs
- Passwords: handled by Supabase Auth — we never see them
- API tokens (e.g. for push providers) are scoped to the minimum necessary
We are a small team and don't yet have an external security audit. If that changes, we'll update this policy.
Your rights
Whichever country you're in, you have rights over your data. We aim to honour them all without making you invoke a specific framework.
- Access — request a copy of your data: email [email protected]
- Correction — edit your name, email, or phone in Settings, or email us
- Deletion — delete your account in Settings → Delete account, or see how to delete your account
- Portability — request an export of your orders + tab history; we'll send a JSON file
- Withdraw consent — uninstall the app and delete your account at any time, no notice required
- Complain — if you're unhappy with how we've handled your data, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au — and we'd really appreciate hearing about it first so we can fix it
Children
Enable Coffee is not intended for users under 18. We do not knowingly collect data from children. If you believe a child has used the service and given us their information, please email [email protected] and we'll delete the account.
International transfers
Your data is stored in Australia (Supabase's Sydney region). Some processors operate from elsewhere — Render hosts our API in Singapore; OneSignal, APNs and FCM are based in the United States. Where data crosses borders, the receiving processor handles it under contractual arrangements that meet Australian Privacy Principle 8 ("cross-border disclosure of personal information").
If you're in the European Economic Area or the UK, transfers outside the EEA are made under the relevant Standard Contractual Clauses. If you're in California, see the CCPA section below.
Australian Privacy Principles
We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We treat the obligations seriously even though, as a small business, we may technically fall outside the Act's threshold. The contact for APP-related queries is [email protected].
GDPR / UK GDPR (if you're in the EEA or UK)
- Lawful basis: we process your data on the basis of (a) contract — we can't run the app without it — and (b) legitimate interest — to keep the service secure and functional. We don't rely on consent except for push notifications, where you must explicitly grant permission.
- Right to lodge a complaint: with your country's supervisory authority. The list is at edpb.europa.eu.
- Data Protection Officer: we are too small to be required to appoint one; the contact for GDPR queries is [email protected].
CCPA (if you're in California)
- The right to know what personal information we collect (covered above)
- The right to delete it (in-app + email)
- The right to opt out of "sale" or "sharing" — we do not sell or share your data, so there is nothing to opt out of
- The right to non-discrimination for exercising any of these rights
Changes to this policy
If we make material changes (for example, start using a new third-party processor, change retention periods, or expand what we collect), we'll:
- Update the "Last updated" date at the top of this page
- Show a banner in the app on next launch asking you to acknowledge the change
- Email you if the change is significant
Contact
| What you want | Where to reach us |
|---|---|
| Privacy questions | [email protected] |
| General support | [email protected] |
| Bug reports | [email protected] |
| Postal mail | Ironstone Software, 24 Heron Place, Hazelbrook NSW 2779, Australia |